Overview

Emergent Sober Living (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the types of information we may collect through this website, how we use it, and the choices you may have. By using this site, you agree to this policy.

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Information we collect

What we may collect

We collect information you choose to provide when you contact us, as well as limited technical information used to operate and improve the site.

Contact details (name, phone, email) you submit

Message content you choose to share

Basic usage data (e.g., pages visited, device/browser) via analytics

Call and email interactions initiated from the site

How we use information

We use information to respond to inquiries, support admissions, and maintain a safe, reliable website experience.

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Use

Respond to you

To answer questions, provide admissions information, and communicate about next steps.

Return calls and emails you request

Coordinate admissions screening and availability

Provide requested information about our program

Use

Operate and improve the site

To keep the website functioning, secure, and easy to use.

Measure site performance and troubleshoot issues

Improve content clarity and usability

Prevent fraud, abuse, and security incidents

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Home exterior at dusk with warm lights
Use

Legal and safety purposes

To comply with applicable laws and protect the rights, safety, and property of our residents, visitors, and organization.

Maintain records where required

Enforce our policies and terms

Respond to lawful requests

Sharing & security

How we share information

We do not sell your personal information. We may share information only as needed to operate our services, respond to you, or comply with legal obligations.


Service providers. We may use trusted vendors (for example, website hosting, email delivery, analytics) who process information on our behalf under appropriate safeguards. Legal requirements. We may disclose information if required by law, court order, or to protect rights, safety, and security. Business transfers. If our organization is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

If you are in crisis or need immediate help, call 911. For admissions questions, call our admissions line available 24/7.

Important note

Security. We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure. Retention. We keep information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law. Your choices. You may request to update or delete information you have provided by contacting us using the details below. Children’s privacy. This website is not intended for children under 13, and we do not knowingly collect personal information from children. Changes to this policy. We may update this Privacy Policy from time to time. The “Last updated” date below indicates when changes were made. Last updated: March 27, 2026

If you have questions about this Privacy Policy or want to request an update or deletion of information you’ve shared, contact us anytime.